On my powerbolt 2 the door can be locked with the lock button but the user code will not unlock the door.
The front door lock wont unlock at all.
Spray the lock with lubricant to remove dirt and dust outdoor locks can collect a lot of dirt and dust inside the lock cylinder.
Upvc gearbox failure or multipoint lock damage.
That can cause the pins to get stuck in a partially raised position and prevent the plug from turning.
Take the door off the hinges.
Make sure the user code is correct and that the lock button is pushed after entering the user code.
Then use your test light or digital meter to check for power and ground at the connector when you operate the lock unlock switch.
Call technical support for further troubleshooting.
If the washer will not unlock at the end of a wash cycle unplug the washer or disconnect power.
You may want to spray wd40 or other lubricant on the lock mechanism.
On the kwikset locks this looks like two little teeth that the cylinder pushes back.
Upvc door won t lock even when open.
Problem with lock cylinder.
One common reason for a door lock jamming is the buildup of debris that clocks the internal mechanisms.
If the door does not allow the lock to be jimmied open it may be necessary to remove the door from its hinges.
If that is the problem it is easy to fix.
Were you using a fresh hold cycle available on some models.
Door lock systems operate the actuator by toggling positive negative voltage to the actuator.
Insert a long sturdy item with a flat tip preferably a flat head screwdriver if available between the top rung of the door s top hinge and the head of the bolt securing the door to the hinge.
Also if the latch or lock bolt is broken the door lock will be jammed.
If this works then you can open the door and it s time to replace the dead latch.
To take yours out just use your phillips screw driver again to take out the two screws in the face plate.
If the door still won t unlock use a key to unlock the door.
Multipoint lock is damaged.
You can see where the cylinder entered the dead latch mechanism and pulled the latch back.
Flip the key and open the door.
Unplug the door lock actuator electrical connector.
Each of these door lock problems has different causes but the end point is usually the same.
Slide the key in the lock and tap lightly on the key to lubricate the inside of the lock.
Door locked at the end of the cycle.
Door lubrication is required.
Upvc gearbox failure most common.
Don t use a wet.
Spray the door key with a graphite based lubricant.